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Where Can I Find My Listing's Reviews?

Here’s how you can view all of the guest reviews you’ve received across our partner listing sites and on evolve.com.

You can view all of the public reviews you’ve received from your guests — including those left on sites we partner with — in your Evolve Owner Account at any time.

Here’s how to find your property’s reviews in the Owner Account:

On Your Computer

  1. Log into your Owner Account and click on “Listings” in the top navigation bar
  2. Select “Listing Details” for the property you want to view
  3. Toggle to the “Reviews” tab to see all of your recent and past reviews
  4. Click on “Review Details” to see additional review info

On Your Phone

  1. Open the Evolve Owner App and go to “Listings” 
  2. Select “Listing Details” for the property you want to view
  3. From the listing page select “More” and choose “Reviews” from the menu
  4. Click on individual reviews to see additional review info

Please note: while all reviews are visible in the Owner Account, you will not see all reviews displayed across every listing site. Guest reviews will only appear publicly on the partner listing sites where they were left. And guest reviews left on a partner listing site will only also appear on evolve.com if that site allows for cross-sharing. 

Here’s when you’ll be notified of a new review:

Owners who receive a review of three stars or less will receive an email notification when that review is uploaded into the Owner Account. This gives you the opportunity to take negative feedback on board, quickly action on necessary improvements, and provide insight or context to help us respond to that review. 

While owners won’t receive a notification when four- or five-star reviews come in, you can always explore (and provide feedback on!) positive reviews in your “Reviews” tab, too. We recommend checking for new reviews about once a week to make sure you’re up to date on what guests are saying.

If you have any questions, please chat with us in your Owner Account or give us a call at 877.818.1014.

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